This year, DEP educators (nurses and dieticians) provided services to 2,502 clients, again exceeding the target of 2,400 clients. Through diabetes education, support and management interventions, the number of consultations totalled 6,616 (4,633 of these were done in person and 1,983 were done over the telephone). Educators are committed to providing quality services and following Diabetes Canada guidelines so that clients can self-manage their disease.
Educators also provide information on insulin and recommendations on how to adjust insulin or other medications to avoid complications. To this end, they work closely with the referring physician and other community resources to ensure the provision of a full range of services that meet the needs of every client.