The CSCE’s Accreditation Has Been Renewed for Another Four Years

March 30, 2020 – The Centre de santé communautaire de l’Estrie’s (CSCE) accreditation has been renewed for another four years, effective June 1, 2020 to May 31, 2024. In its final report, the Canadian Centre for Accreditation (CCA) stated that it was quite pleased with the CSCE’s performance review. All requirements were met, including 44 mandatory standards and 26 leading practice standards featured in the Organizational Standards Module and the Community-Based Primary Health Care Standards Module.

Several Strengths Were Highlighted

In its final report, the CCA highlighted several strengths, including the following:

  • The dedication and commitment of the Board of Directors, staff members and volunteers towards a common goal: helping clients by providing them with the services and resources they need to thrive.
  • Programs and services that promote community involvement and foster innovative approaches.
  • Policies and procedures that reflect the work carried out.
  • Strong partnerships that ensure the provision of services not offered by other community health centres.
  • Staff members that really listen to the needs of its community.
  • A commitment to health promotion and addressing social determinants of health.

Furthermore, the CCA encouraged the CSCE to maintain its strategic planning efforts and evaluation of client-based services and programs for the francophone population.

The CCA’s accreditation renewal, which occurs every four years, requires exhaustive planning and preparation as well as significant employee involvement from staff members and managers alike. The Executive Director would like to congratulate everyone who participated throughout the accreditation process for this successful achievement.

About Canadian Centre for Accreditation (CCA)

In response to growing interest in a Canadian accreditation program tailored to communitybased health and social services, five associations of community service providers came together to form CCA. CCA supports community service organizations to continually improve quality and efficiency in the services they provide. CCA supports community-based primary health care centres to meet new challenges and excel through standards that reflect best practices in community-based operations, services and programs. Accreditation with CCA positions community-based primary health care organizations to keep pace with accountability expectations and lead when it comes to service quality.