Client Rights and Responsibilities
The Centre de santé communautaire de l’Estrie (CSCE) is committed to respecting the rights of its clients so that they can receive the best possible services and accessible, appropriate care.
Just like the professionals working at the CSCE, clients must also respect the organization’s policies and procedures to receive quality care.
If you have any general questions or comments, we encourage you to visit the Contact Us page.
Privacy
The CSCE is committed to respecting the privacy of its clients’ personal information:
For more information about the CSCE’s privacy practices or to file a complaint, please contact:
- Marc Therrien, Program Manager, Mental Health and Community Health
613-937-2683, ext. 3263
- Information and Privacy Commissioner of Ontario
1—800-387-0073
www.ipc.on.ca
Comments or complaints
To express your satisfaction or dissatisfaction regarding the services you received (or should have received), or to file a complaint, please contact us.
In person or by phone at the location you attend:
- CSCE in Alexandria: 613-525-5544
- CSCE in Bourget: 613-487-1802
- CSCE in Cornwall: 613-937-2683
- CSCE in Crysler: 613-987-2683
- CSCE in Embrun: 613-443-3888
- CSCE in Limoges: 613-557-2210
- Diabetes Education Program: 613-937-2683
By email:
- Fill out this form and return it to info@cscestrie.on.ca.