Our hours of operation will be adjusted for the holiday period, from December 24, 2025, to January 2, 2026.
| December 24, 2025 | 9 a.m. to noon |
| December 25, 2025 | Closed |
| December 26, 2025 | Closed |
| December 27, 2025 | Closed |
| December 28, 2025 | Closed |
| December 29, 2025 | 9 a.m. to noon and 1 p.m. to 4:30 p.m. |
| December 30, 2025 | 9 a.m. to noon and 1 p.m. to 4:30 p.m. |
| December 31, 2025 | 9 a.m. to noon |
| January 1, 2026 | Closed |
| January 2, 2026 | Closed |
The CSCE will resume regular hours of operation as of Monday, January 5, 2026.
During this period, in-person services will be offered exclusively at the Cornwall and Embrun locations.
👉 All CSCE clients may access services at these two locations, regardless of their usual site of care.
In-Person Services
Appointments with a physician or nurse practitioner will be available for urgent issues only and only for clients enrolled in the CSCE Primary Care Program.
📞 Please call the same day to book an appointment. Access to services will remain available; however, appointment availability will be limited.
Virtual Services
Our team will continue to offer virtual appointments (by phone or videoconference) during the holiday period, according to an adjusted schedule.
Prescription Renewals
To avoid any interruption in your treatments during the holiday period, we encourage you to plan your prescription renewals as early as possible. Please ask your pharmacy to send your renewal requests to us promptly. This will allow us to process requests in a timely manner and help ensure that your medications are ready before the holidays.
Access to care outside of normal business hours
East Region Virtual Care Clinic
The East Region Virtual Care Clinic provides free care for a variety of health issues. This clinic is open 7 days a week, from 1:00 PM to 9:00 PM. Please visit the website to confirm whether the clinic can help you with your health issues.
To make an appointment
- Online: https://virtualcareontario.ca/
- By phone: 1-888-684-1999
This service is available to everyone living in Eastern Ontario, regardless of whether they have a family doctor.
Crisis Line
Our professionally trained Crisis Line Responders are there to answer your call 24 hours a day, seven days a week.
A crisis can include difficulty dealing with stress, overwhelming feelings, symptoms of depression, anxiety or psychosis, suicidal thoughts, or any concerns regarding your mental health or that of your loved ones.
1 866-996-0991