Primary Health

The professionals of the primary health sector provide physical healthcare by means of programs and activities in prevention, promotion, and education. They help clients take charge of their own health in order to prevent diagnosed diseases from taking hold or getting worse.

If you have questions about our programs and services, contact us by phone or email.

By appointment only

The Centre de santé communautaire de l’Estrie (CSCE) functions by appointment only in order to provide the best possible healthcare services.

The CSCE does not have the resources to provide emergency services. It is possible, however, to see a doctor or nurse practitioner on the same day you call for last-minute acute care needs.

If you are unable to attend an appointment, please tell us as soon as possible. We will schedule a new appointment for you in the shortest possible time frame.

Don’t have a family doctor?

Some CSCE satellite offices accept new clients, and most maintain waiting lists. If you do not currently have a family doctor or you would like to change family doctors in order to receive medical services closer to home, contact us by phone or email.

Our qualified doctors and nurse practitioners use a patient-centered approach to help clients maintain their health.

The most common reasons for consultations are prescription renewals, chronic diseases, including type 2 diabetes, regular medical check-ups, etc.

What is a nurse practitioner?

A nurse practitioner (NP) is a registered nurse who has completed advanced university studies and who works both independently and in collaboration with other health professionals to provide quality health care services. NPs help to keep their clients, their clients’ families and communities healthy. They provide care for people of all ages, with an emphasis on disease prevention.

As a member of your health team, NPs can diagnose and treat diseases and injuries, carry out health examinations, request and interpret diagnostic tests, provide counselling and educational information, provide treatment, request interventions, refer clients to other health professionals and specialists, prescribe medications, manage chronic diseases, such as diabetes, obstructive pulmonary disease and asthma, and much more!

How to prepare for a doctor’s or nurse practitioner’s appointment (PDF – in French only)


CSCE nurses are qualified to take blood samples, give injections, administer vaccines, apply and change bandages, remove stitches, performe physical examination related tasks,  as well as give health advice to clients.

Also, if you suddenly feel ill, you can call the CSCE and a nurse will help you decide if you need to visit a health care professional. If you must do so the same day, the nurse will give you an appointment with the most appropriate health care professional.

Every fall, the CSCE holds seasonal flu vaccination clinics.  Priority is given to CSCE clients but the vaccine is also available for the general public.

Vaccination remains the best way to protect yourself against the flu.  Be sure to get vaccinated to protect your health and that of those around you.

Come meet a dietitian to get personalized advice on healthy eating. For more details on these free services, please visit our Nutrition page.

CSCE nurse practitioners visit high schools to meet adolescents and provide personal consultation services based on their questions and concerns. Information exchanged between nurse practitioners and students is confidential.

Doctors and nurse practitioners can go to the homes of certain patients when they have medical conditions that prevent them from receiving care at the CSCE. An assessment is required to determine whether a patient is eligible for this service.

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