Annual Report 2020-2021
Adaptation and Openness to Change
The Centre de santé communautaire de l’Estrie (CSCE) is resuming its regular calendar for the publication of its annual report. As a result of the pandemic, the Board of Directors had to review its agenda last year and adjust to new realities. This meant postponing or cancelling several activities which were normally held each year in the spring. We were hoping to be able to hold these activities in a foreseeable future. Virtual technology was becoming more and more part of our everyday life.
With this in mind, we are inviting you to review our 2020-21 Annual Report online, which includes many examples of how our staff was able to adapt to requirements in an effort to continue delivering high quality services that meet our clients’ various needs. The report also highlights how our clients from each service centre demonstrated openness to change so as to improve the responsiveness of our health services in light of the pandemic. Such resilience is yet further evidence that your local CSCE is here for you and dedicated to your well-being.
The Board of Directors held its meetings using a secure digital platform and resumed its annual calendar. It is with enthusiasm and determination that we are envisioning the year 2021-22, as we anticipate a gradual return to normalcy and the many challenges ahead facing our local healthcare system.
We would like to take this opportunity to extend our heartfelt thanks to the staff and many volunteers of the CSCE. Their dedication and commitment make a big difference and contribute every day to making Every One Matters.